Engaging communities via "Whatsapp Trees"

Resource details

  • Resource type: Guidance
  • Organisation: UNHCR
  • Région: Global
  • Tags: Whatsapp, social media, community
  • Publication year: 2021

Description

This guidance pulls together emerging practices from a number of UNHCR’s operations where staff and partners have leveraged ‘messaging Apps’ to engage with communities. The majority of these initiatives have used “WhatsApp”, but this guidance is applicable to a range of ‘messaging Apps’.

COVID-19 refugees' return to schooling guidelines

Resource details

  • Resource type: Document
  • Organisation: UNHCR
  • Région: Global
  • Tags: Education, Mental health, COVID
  • Publication year: 2020

Description

This document aims to provide practical suggestions – for UNHCR operations and partners – on how the specific needs of refugee children, youth and families can be addressed as schools begin to re-open. It complements and draws on detailed guidance issued by the Inter-Agency Standing Committee, Global Education Cluster, other UN agencies and NGOs and includes links to key resources.

Guidance for call center during COVID-19

Resource details

  • Resource type: Guidance
  • Organisation: UNHCR
  • Région: Global
  • Tags: Logistical preparation, Call center, COVID
  • Publication year: 2020

Description

This guidance pulls together emerging practices from several UNHCR operations which use call centers to engage with communities. It complements the Risk Communication and Community Engagement (RCCE) and Connectivity for Refugees guidance notes and specifically focuses on how existing call centers can adapt to challenges arising from the COVID-19 situation, such as call center operators working from home to comply with social distancing.

Social protection responses to COVID-19 for forcibly displaced persons

Resource details

  • Resource type: Document
  • Organisation: UNHCR
  • Région: Global
  • Tags: COVID, social protection systems
  • Publication year: 2020

Description

This paper provides examples ofthe inclusion of forcibly displaced persons to government social protection programmes. It is intended to support the building of evidence and further advocacy for the inclusion of forcibly displaced people in government responses to COVID-19 and demonstrate how the international community can support this.

Refugees and the impact of covid-19

Resource details

  • Resource type: Guide
  • Organisation: UNHCR
  • Région: Global
  • Tags: Forcibly displaced, COVID, Education
  • Publication year: 2020

Description

The spread of COVID-19 has devastated many countries’ health and economic systems and disrupted the education of more than a billion children. This has been particularly true for developing countries, which host 85 per cent of the world’s refugee population. Providing forcibly displaced people with adequate healthcare and maintaining their social and economic wellbeing presents a challenge for host countries and the international community.

Practical Recommendations and Good Practice to Address Protection Concerns in the Context of the COVID-19 Pandemic

Resource details

  • Resource type: Note
  • Organisation: UNHCR
  • Région: Global
  • Tags: Public health, COVID, Quarantine
  • Publication year: 2020

Description

The COVID-19 pandemic is presenting States in Europe with an extraordinary and unprecedented public health emergency. In response, States are taking necessary and legitimate measures to prevent thespread of the virus and to protect their populations. Some of these measures have been taken within theframework of a declared state of emergency, based on specific national provisions governing emergency situations.

Livelihoods Short Guidance on COVID-19 Response

Resource details

  • Resource type: Note
  • Organisation: UNHCR
  • Région: Global
  • Tags: Digital services, COVID, Inclusion
  • Publication year: 2020

Description

UNHCR’sprimary objective in this crisis is to protect refugees who are exposed to COVID-19 and to protect the livelihoods of refugees during thecrisis. Here are points that could be taken into consideration during the response.

Livelihoods and economic inclusion, COVID-19: emerging practices

Resource details

  • Resource type: Document
  • Organisation: UNHCR
  • Région: Global
  • Tags: Refugee health, COVID, Retail sector
  • Publication year: 2020

Description

This document is a snapshot of emerging practices on livelihoods and economic inclusion to respond to the social and economic impacts of the COVID-19 pandemic.

The COVID-19 crisis: key protection messages

Resource details

  • Resource type: Note
  • Organisation: UNHCR
  • Région: Global
  • Tags: Pandemic, COVID, Asylum seekers
  • Publication year: 2020

Description

In the COVID-19 context, UNHCR would like to share the following key protection messages, based on international refugee and human rights law,for advocacy by other organisations.