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Engaging communities via "Whatsapp Trees"

Resource details

  • Resource type: Guidance
  • Organisation: UNHCR
  • Région: Global
  • Tags: Whatsapp, social media, community
  • Publication year: 2021


This guidance pulls together emerging practices from a number of UNHCR’s operations where staff and partners have leveraged ‘messaging Apps’ to engage with communities. The majority of these initiatives have used “WhatsApp”, but this guidance is applicable to a range of ‘messaging Apps’.

Précedent Communicating with Communities Good Practice Checklist
Suivant Guidance Note – Connectivity for Refugees COVID-19