Communication implementation plan

Resource details

  • Resource type: Document
  • Organisation: UNHCR
  • Région: Global
  • Tags: Communication, evaluation
  • Publication year: 2020

Description

This template is designed to help you document the communications plan to be used during the implementation stage of the programmeIt is to be used after you have completed Mapping Stakeholder Information Needs.

Overcoming common barriers to communication

Resource details

  • Resource type: Document
  • Organisation: UNHCR
  • Région: Global
  • Tags: Facial expression, Body language
  • Publication year: 2020

Description

The behaviour and body language of staff can sometimes be a barrier to effective and respectful communication and make positive outcomes less likely. Below are some recommended ways to increase positive interaction. Not all the recommendations will be appropriate in every context. The recommendations below must be tailored to the context.

Communication needs assessment checklist

Resource details

  • Resource type: Document
  • Organisation: UNHCR
  • Région: Global
  • Tags: Demographics, feedback, response
  • Publication year: 2020

Description

Checklist of areas to cover in learning what influences relevance, consumption and impact of information and the channels used for communication, feedback and response. Use with question banks provided.

Communication mapping

Resource details

  • Resource type: Document
  • Organisation: UNHCR
  • Région: Global
  • Tags: Interaction, barriers, needs
  • Publication year: 2020

Description

This process takes into account the existing communications channels in the community including those that may be broken/fragile/changed due to forced displacement. It assesses what are the current infrastructure gaps (e.g. connectivity, repairs, advocacy with local networks) in the environment.

Boda Boda Talk Talk Pocket Guide

Resource details

  • Resource type: Document
  • Organisation: UNHCR
  • Région: Global
  • Tags: Audio, Motorbike, riders
  • Publication year: 2020

Description

BBTT is a project started by Internews in South Sudan, providing recorded audio information from speakers on the back of a bike. Internews have had great success with this programme, and created a comprehensive three-part learning module.

Accessible communication for persons with disabilities

Resource details

  • Resource type: Document
  • Organisation: UNHCR
  • Région: Global
  • Tags: Disabilities, Communication
  • Publication year: 2020

Description

Ensure that persons with disabilities are engaged with as partners; have safe access to timely, accurate and contextually relevant information; are able to make informed decisions on the basis of the information available to them; are aware of the means by which they can meaningfully participate and give feedback; have a say as to what types of information they need and how they receive it…

Accountability to affected people poster

Resource details

  • Resource type: Poster
  • Organisation: UNHCR
  • Région: Global
  • Tags: Feedbacks, Transparency
  • Publication year: 2020

Description

Accountability to Affected People is a commitment to the intentional and systematic inclusion of the expressed needs, concerns, capacities and views of persons of concern, in their diversity; and being answerable for our organisational decisions and staff actions, throughout the operations management cycle.

Collective accountability to affected people

Resource details

  • Resource type: Document
  • Organisation: IASC
  • Région: Global
  • Tags: AAP, Humanitarian responses
  • Publication year: 2020

Description

his note sets out some practical steps that HCs and HCTs can take to ensure that AAP guides humanitarian response. It builds on practical examples captured during a field mission to Iraq in August 2016 undertaken by the Peer 2 Peer team and members of the Inter-Agency Standing Committee (IASC) AAP and Protection from Sexual Exploitation and Abuse (PSEA) Task Team.

Minimum community engagement and accountability actions

Resource details

  • Resource type: Poster
  • Organisation: ICRC
  • Région: Global
  • Tags: Communities, monitoring, toolkit
  • Publication year: N/C

Description

Discover minimum community engagement and accountability actions. In your reflection and learning, you have to evaluate and learn, assess implement and monitor design and plan…