Menu of accountability to affected populations (AAP) related questions for multi-sector needs assessments

Resource details

  • Resource type: Question sheet
  • Organisation: IASC
  • Région: Global
  • Tags: Data, Guidance
  • Publication year: 2020

Description

This is a ‘menu’ of potential questions for organisations to choose from and adapt to the context, situation and phase of response they are operating within. The questions are designed for use in MSNAs for the collective response but could also be adapted for sector level assessments at both inter-agency and agency levels.

Setting up and running a community feedback mechanism

Resource details

  • Resource type: Tool
  • Organisation: IFRC
  • Région: Global
  • Tags: Feedback, Training, Sharing
  • Publication year: 2019

Description

A feedback mechanism as described in this guide is different from a perception survey in that a feedback mechanism lets the community set the agenda and share whatever feedback, concerns or rumours/misin-formation/misconception they want to share and aims to provide answers back to the community. 

Collective Communication and Community Engagement in humanitarian action

Resource details

  • Resource type: Guide, Report
  • Organisation: CDAC Network
  • Région: Global
  • Tags: Community leadership, local communication
  • Publication year: 2019

Description

This guide suggests practices to support an active role for communities in humanitarian services and decision-making, improve access to information and keep people connected to support their own ways of coping.

The UNHCR Tool for Participatory Assessment in Operations

Resource details

  • Resource type: Tool
  • Organisation: UNHCR
  • Région: Global
  • Tags: Assessment, Operations
  • Publication year: 2020

Description

This Tool is the product of collaborative efforts, resulting from consultations and contributions from UNHCR staff and partners in the field and at headquarters in Geneva; it was piloted in 14 countries and has been applied in 40 UNHCR field operations. UNHCR would like to thank all those who contributed to the development of this Tool.

10 Tips to Minimize the Sharing of Misinformation via Social Media Channels

Resource details

  • Resource type: Document
  • Organisation: UNHCR
  • Région: Global
  • Tags: Tips, communication, COVID-19
  • Publication year: 2020

Description

Sharing consistent, accurate and engaging content for targeted audiences is key in Risk Communicationsbut knowing what to share via these channels can be challenging. Access to accurate information allows people to make informed decisions to protect themselves and their families.

Practical guidance for risk communication and community engagement (RCCE)

Resource details

  • Resource type: Guidance
  • Organisation: UNHCR
  • Région: Global
  • Tags: Covid-19, RCCE, key communication
  • Publication year: 2020

Description

This practical guidance is designed to assist programme specialists to implement COVID19 RCCE activities for and with refugees, IDPs, migrants and host communities vulnerable to the pandemic.

Effective and respectful communication in forced displacement

Resource details

  • Resource type: Note guidance
  • Organisation: UNHCR
  • Région: Global
  • Tags: Communication, GBV, recommendations
  • Publication year: 2020

Description

This note provides guidance on dealing with and managing stress and emotions, enabling staff to treat persons of concern with dignity and empathy, and to further facilitate and strengthen effective communication.

Communicating with Communities Good Practice Checklist

Resource details

  • Resource type: Document
  • Organisation: UNHCR
  • Région: Africa
  • Tags: Good Practice checklist
  • Publication year: 2020

Description

Based on UNHCR’s own and inter-agency experience, this checklist has been developed to support operations to identify areas which may require additional focus to strengthen Communication with Communities and meet the Core Actions outlined in UNHCR’s Age Gender and Diversity Policy

Guidance Note - Connectivity for Refugees COVID-19

Resource details

  • Resource type: Guidance note
  • Organisation: UNHCR
  • Région: Global
  • Tags: Guidance, Support, COVID, Refugees
  • Publication year: 2020

Description

This guidance note on Connectivity for Refugees is intended as a quick reference tool to support colleagues working directly with populations of concern in response to COVID-19. It complements the Risk Communication and Community Engagement(RCCE)guidance and highlights issues related to connected communication channels, internet access and modalities for delivery.

Supporting Community Leadership in the Response to the COVID-19 Pandemic

Resource details

  • Resource type: Document
  • Organisation: UNHCR
  • Région: Africa
  • Tags: Report, Tips
  • Publication year: 2020

Description

This brief provides an overview of UNHCRs approach to engaging communities in the prevention and response to COVID-19, and draws on examples from the field,where displaced communities are partneringwith humanitarian actors to protect those at heightened risk.